Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Niveen Aqel

Niveen Aqel

March 20, 2025

5  out of  5
rating by Niveen Aqel
"Working with Jeff Margalus agency has been a great experience. Jeff is truly principled, and Moe went above and beyond to help me find the best and most honest coverage for my needs. Their professionalism and dedication set them apart. Highly recommended!"
Profile photo of Dustin Pittman

Dustin Pittman

August 10, 2024

5  out of  5
rating by Dustin Pittman
"Jeff has been there for me time and time again. Late last night, someone hit my car while parked in the parking garage of my building. I wasn’t sure what to do and half asleep. Jeff answered the phone immediately and gave me the direction I needed. This isn’t the first time he has been there for me when I needed it most. I cant say enough good things about him and how he handles his business. Need more strong professionals like him in the world."
Profile photo of Jason Maulding

Jason Maulding

March 17, 2024

5  out of  5
rating by Jason Maulding
"Always helpful and friendly staff."
We responded:
"Thank you for the review Jason! We are happy to assist you with all your insurance needs. "
Profile photo of Jonathan Gale

Jonathan Gale

February 19, 2024

5  out of  5
rating by Jonathan Gale
"Extremely helpful and awesome to work with!"
Profile photo of Traci Sanford

Traci Sanford

December 27, 2023

5  out of  5
rating by Traci Sanford
"The best experience I've had with an insurance provider! Jeff goes above and beyond for his clients and you can always tell he has the clients best interests in mind. I've been insured with him for years, and would never go anywhere else. Always a great experience"
Profile photo of PATRICK KAUFFOLD

PATRICK KAUFFOLD

December 26, 2023

1  out of  5
rating by PATRICK KAUFFOLD
"Called but call was refused."
We responded:
"Hello Patrick, is there something we can assist with? I was giving a well deserved day off for my staff and I today. I really wish we could have had a conversation about this prior to hurting my business with a 1 star review. Please email me and I will see if I can assist on our day off. Thank you!"
Profile photo of Michael Loy

Michael Loy

August 25, 2023

5  out of  5
rating by Michael Loy
"The best agent anybody could ask for. I have been with Jeff at State farm for probably around 7 years. I got to tell you he really truly does care about his clients. I am a contractor and I see it first hand how he goes above and beyond for all his customers. We had a tornado come through our area couple years ago and Jeff was literally the only agent out at all his insurance houses when the adjuster was there to make sure they would get in the best fair assessment possible. Most with being a contractor and the experience I have you really never see an agent at a property when it is being adjusted by the insurance company but not Jeff He goes above and beyond. He is absolutely a rockstar. He has built a great team around him. I got pulled over one time and didn't have my insurance cards I called Dylan within a matter of 30 seconds they were emailed to my phone so I was able to show the officer and avoid a no insurance tickets. I suggest giving him a call so you can see how much money he would save you"
Profile photo of Rose G

Rose G

August 4, 2023

5  out of  5
rating by Rose G
"How many places can you say answer the phone right away anymore? Amazing customer service and I feel like they’re truly offering genuine experience driven insurance advice and aren’t just about making a buck. Great insurance agent!"
We responded:
"Thank you for the great review Rose. We look forward to continuing to work with you in the future! Please don't hesitate to reach out if you ever need anything."
Profile photo of Jessica Kasmer

Jessica Kasmer

June 17, 2022

5  out of  5
rating by Jessica Kasmer
"WOW! I called in to get a quote and spoke with Jeff first and then Dylan. Absolutely amazing customer service. They immediately made me feel so much better about switching. Dylan explained everything, was so nice and made me feel confident in switching companies. I would recommend them 100 times! Thank you for making me feel so much better about a big decision!"
We responded:
"Welcome to State Farm Jessica! We appreciate you giving us the opportunity to earn your business and we look forward to working with you in the future! Don’t hesitate to reach out if you need anything!"
Profile photo of Vincent Bonfiglio

Vincent Bonfiglio

November 14, 2021

5  out of  5
rating by Vincent Bonfiglio
"Jeff and his team are amazing! They have the expertise to get you protected, big or small! Thanks Jeff for keeping my family and home secured!"
Profile photo of Michael Courtin

Michael Courtin

August 24, 2020

5  out of  5
rating by Michael Courtin
"I've known Jeff Margalus and his team for a number of years. Jeff is very knowledgeable and professional. Great customer service from his staff, specifically Dylan and Matt. Highly recommended."
Profile photo of Ashley Loy

Ashley Loy

August 8, 2020

5  out of  5
rating by Ashley Loy
"Fantastic service as always. Great rates- family friendly- highly recommend to anyone looking to save money on insurance!"
Profile photo of Liz Losoya

Liz Losoya

March 1, 2019

5  out of  5
rating by Liz Losoya
"I am so happy I chose to stay with State Farm when I moved here to Illinois from Colorado, keeping my car insurance and adding home owners insurance!! Never having bought a house before I did not realize how stressful it was going to be!! But then I talked to Dylan and he made sure he answered all gazillion questions I had in a very friendly and timely manner!! He is always very nice and does a great job answering in detail that I can understand!!! Thanks so much for the awesome customer service!!"
Profile photo of peter frerman

peter frerman

February 11, 2019

5  out of  5
rating by peter frerman
"We have been with Jeff Margalus for only a couple months now, but in this time he has helped us more and educated us more on our insurance than all of our other agents combined. He extremely patient and, more importantly, knowledgeable about his products. I can't thank him and his office enough for his insurance recommendations and help."
We responded:
"Thanks for the kind words Peter! It's been a pleasure passing along insurance knowledge to you and your family."
Profile photo of Colleen M

Colleen M

December 12, 2018

5  out of  5
rating by Colleen M
"The customer service that Jeff and his team offers goes above and beyond every time. They helped me through every step of the claim process and consistently followed up until everything was resolved"
Profile photo of Ashley Loy

Ashley Loy

November 15, 2018

5  out of  5
rating by Ashley Loy
"by far the BEST place to go for insurance! my husband and I used Jeff for just about everything! I seen two comment on here that they gave him 1 star rating, that is so unbelievable, anyone who ever dealt with ANYONE from his office would know how great service his staff dose provide , also Jeff is alway on top of everything. We know from past experiences. He always calls to make sure we got all discounts applied and he does what BEST for you. I recommend anyone looking for a quote to call his office. This way you can see the amazing experience he gives. This man is amazing and his staff is 2nd to none. you want reasonable prices with a great insurance team Jeff is the way to go."
Profile photo of Taylor Crooks

Taylor Crooks

November 14, 2018

5  out of  5
rating by Taylor Crooks
"Jeff's office has been the best experience with any insurance I've ever had. I'm actually really sad to be leaving Jeff's services as I am moving out of state. They have been nothing but friendly and helpful even in times when I was in a financial constraint or when my car was continuously breaking down and I had to pause my insurance non-stop while it was in the shop or waiting to be taken in for months on in. Friendly and helpful. I never dreaded calling them when I needed help. I actually quite enjoyed talking and working with them. Thank you again everyone. I will miss you!"
We responded:
"Thanks for the great review Taylor! We are sad to see you go, but we wish you nothing but the best on your future endeavors!"
Profile photo of Carolyn Targosz

Carolyn Targosz

November 3, 2018

5  out of  5
rating by Carolyn Targosz
"Wonderful customer service. Jeff and his team are always looking out for my family to provide the best possible rate. He combines my home, auto and jewelry insurance. I wouldn’t trust my assets with anyone else."
Profile photo of Keith Jackowski

Keith Jackowski

November 1, 2018

5  out of  5
rating by Keith Jackowski
"Jeff and his staff are professional, courteous and prompt. My wife was in a car accident and they made what could've been a nightmare, a walk in the park. Thanks for all your help Jeff and team!"
Profile photo of Bryan Targosz

Bryan Targosz

October 29, 2018

5  out of  5
rating by Bryan Targosz
"Great service and friendly support staff. Handled my claim from an accident where I was rear ended seamlessly. Highly recommend working with this agent and his team."
Profile photo of Michael Loy

Michael Loy

October 19, 2018

5  out of  5
rating by Michael Loy
"Best insurance agent around. Alway anwer the calls, does what best for his clients. Jeff is amazing! He and his team go above and beyond at a drop of a second, so whem I see a 1 star review, I disagree. Jeff work hard to make all his clients happy. I know first hand, my house flooded, total my vette. And he was there for me anytime even after hours. Trust me spend 5 minutes and get the competitive quote from him."
Profile photo of Shannon

Shannon

September 28, 2018

5  out of  5
rating by Shannon
"Great service!"
Profile photo of Caleb Yeaton

Caleb Yeaton

September 5, 2018

5  out of  5
rating by Caleb Yeaton
"I got referred here by a friend and don't for a second regret cancelling my AllState policies. Jeff and his team have been fantastic. Any changes to my policy have been quickly communicated with me, and when I call (during reasonable business hours) I've always been able to reach, at the very least, his service team - all of whom seem pretty well-trained and have been able to thoroughly answer any questions. The few times I've asked them to have Jeff call me (if he's busy - I know owning a business is tough and don't expect the guy to be around when I snap my fingers) he's gotten back to me quickly and is always more than personable when discussing my policies. Overall, I know this office runs like any sales office does, but I've never gotten the feeling that Jeff and his team are out to upsell services, or force policies on me that I don't need. When I've needed a tow, or to have a document submitted to my lienholder, or anything small like that, it's been taken care of immediately. So I can't get a hold of them at 9 PM, outside of regular hours? That's not realistic. Putting it another way, I've moved from Lisle to DeKalb for work, and I'll be staying with Jeff's office, even though it's a farther drive."
Profile photo of Frank Tuma

Frank Tuma

June 30, 2018

5  out of  5
rating by Frank Tuma
"Great service - friendly and attentive."